Contact Center Operator
Az állás részletei
Bér:
Salary Negotiable
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Helyszín:
Budapest
Állás típusa:
Közvetítés
Szektor:
Többnyelvű SSC
Közzétéve:
körülbelül 8 óra ezelőtt
Állás ref.:
X3-915388
Állás leírása
Marketing and Communication specialist company looks for a Romanian Speaking Contact Center Operator.
Benefits:
- Hybrid working: 3 days home office / 2 days office
- Cafeteria
- Great and supportive team
- Modern work environment
What you will be doing as a Contact Center Operator:
- Handling incoming email and phone and chat requests, inquiries and complaints
- Have administrative, responding, investigating and summarizing tasks along with
- Gathering further information from competent departments and experts for process
- Preparing and submitting customer information responses
- Making outgoing customer service calls, such as data clarification, customer satisfaction
- Lead Request handling and Follow-up calls
Requirements:
• Be a Romanian native speaker
- Intermediate English language skills
- Hungarian is only an advantage
- At least upper secondary education
- Contact Center experience is an advantage
- Excellent verbal and written communication skills
- Good Computer and MS Office skills
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