Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.
Role purpose:
As a Credit Collection Specialist You will be responsible for ensure and optimize collaboration with business partners in the OtC cycle. You will be consist of control and reduce risk of receivables, minimize working capital and bad debt.
Responsibilities
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Understand customer requirements and drive self / team to meet customer requirements- Understand metrics and various measurement mechanisms
- Monitor process performance and ensure that the service levels are met
- Interact with business partners frequently (30-35% via phone/oral communication) to address any challenges
- Control and manage assigned accounts receivable portfolio
- Collect receivables at due time, follow-up and act on customers’ payment performance
- Manage collection calls, perform general correspondence: statement and dunning letters
- Provide, communicate and report collection status of customers
- Manage account reconciliation, investigate and perform credit holds and order release, analyse and communicate situation
- Support the month-end closing process
- Contribute negotiation of financial agreements to secure outstanding and debt collection
Requirements:
At least 2-3 years’ work experience in finance/sales/education or similar position- Minimum secondary level and/or tertiary level education in Finance / Economics or language studies
- Fluency in Swedish and English languages. Any other language is a plus
- Customer service orientation
- Excellent in organizational and interpersonal skills
- Strong in coordination, time management, critical thinking, analytical and reasoning skills
- Ability to problem solving, decision making with prioritizing tasks in a fast-paced environment
- Application of proven methods to common and uncommon collection problems
- Understand of the overall impact of the financial decisions
- Experience with SAP / S4 HANA software
Hydro offers:
Working at the world’s only fully integrated aluminum and leading renewable energy company- Diverse, global teams
- Flexible work environment/home office
- We provide you the freedom to be creative and to learn from experts
- Possibility to grow with the company, gain new certificates
- Attractive benefit package
Hydro is heading in a new and exciting direction, and we depend on different perspectives to solve our tasks and meet customer needs. Building on our three core values – Care, Courage and Collaboration – we target a high performing and sustainable work environment based on inclusion of our differences. Hydro in North America is an Equal Opportunity Employer where all phases of employment are based strictly upon the qualifications of the individual as related to the work requirements of the position. This policy is applied without regard to race, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, veteran status, marital status or any other category protected by law.
Applications from severely disabled and equally disabled people will be considered with equal suitability.
Please apply online in ONE with your CV and optionally a cover letter.
If you have any questions, please contact:
Anita Baloni-Kovacs
Anita.Ghh.Kovacs@hydro.com
